Merchants can monitor their active disputes and determine next steps from the Disputes dashboard (in Beta). Dispute workflows vary depending on the processor you are using. Read our Disputes reference articles for more information.
Some disputes require certain actions to be completed by the merchant before proceeding to the next phase. You can view all of your required actions from the Disputes dashboard.
The Disputes dashboard provides a table view of the following fields:
You can search across all disputes using the following filtering options.
|Input a string to search for an exact match||Chargeback||Fraud No Authorization||Bolt||Notification|
|Pre-Arbitration||Fraud General||Merchant||In Progress|
|Product Not Recieved|
|Request for Information|