Manage Risk

Add Shoppers to Your Allowlist
How to add or remove customers from your Allowlist for bypassing fraud protection services.
Confirm Order Rejection
How to confirm the rejection of orders in the Bolt Merchant Dashboard.
Force-Approve Orders
How to force-approve orders in the Bolt Merchant Dashboard.
Issue Refunds
How to issue refunds in the Bolt Merchant Dashboard.
Recharge a Shopper
How to recharge a customer in the Bolt Merchant Dashboard.
Submit a Manual Dispute
How to submit disputes manually in the Bolt Merchant Dashboard.
Submit a Re-Review
How to submit a re-review in the Bolt Merchant Dashboard.
View Order Rejection Reasons
How to review Bolt's order rejection reasons on a given transaction.
Void Authorized Transactions
How to void authorized transactions in the Bolt Merchant Dashboard.