📍 Bolt / Merchants / Onboarding Guides / Bolt Merchant Dashboard Guides / Update Shipping Address for a Transaction

Update Shipping Address for a Transaction

Merchants may need to update a transaction’s shipping address on behalf of a shopper for a variety of reasons, including: making a simple typo, choosing the wrong address, or simply needing a the order to be delivered to a different destination.

Updating an address triggers a re-evaluation of the order by Bolt’s fraud engine.

How to Update an Order’s Shipping Address

  1. Log in to the Merchant Dashboard.
  2. Navigate to Transactions.
  3. Select a transaction from the table to open the transaction’s details.
  4. Scroll to SHIPPING ADDRESS.
  5. Select Edit. Edit Shipping Address
  6. Update the address details.
  7. Save.

Once saved, the change is recorded in the Transaction Events timeline, which can be viewed at the end of the transaction’s details.

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