View All Analytics

Merchants can view analytics by navigating to the Analytics tab. Analytics include data trends across transactions, payments, risk analysis outcomes, and funding. Information displayed is updated hourly.

You must have Administrator or Analyst permissions to view the Analytics tab. See Role Permissions for a full list of permissions available.

merchant-analytics

How to View Analytics

Log in to the Bolt Merchant Dashboard.
Navigate to Analytics.
Select a view.

View Options

View Abandoned Cart Analytics

How to view abandoned cart analytics in the Bolt Merchant Dashboard.

View Benchmarking Dashboard Analytics

Benchmarking Dashboard analytics in the Bolt Merchant Dashboard.

View Checkout Funnel Analytics

Checkout Funnel analytics in the Bolt Merchant Dashboard.

View Executive Summary Dashboard Analytics

Executive Dashboard analytics in the Bolt Merchant Dashboard.

View Funding Analytics

How to view funding analytics in the Bolt Merchant Dashboard.

View Geographic Analytics

How to view geographic analytics in the Bolt Merchant Dashboard.

View Network Analytics

How to view accounts associated with the Bolt Network in the Bolt Merchant Dashboard.

View Payment Analytics

How to view payment analytics in the Bolt Merchant Dashboard.

View Risk Analytics

How to view risk analytics in the Bolt Merchant Dashboard.

View Shopper Analytics

How to view shopper analytics in the Bolt Merchant Dashboard.

View Transaction Analytics

How to view transaction analytics in the Bolt Merchant Dashboard.

View Transaction List

How to view a list of all transactions in the Bolt Merchant Dashboard.

View Unlinked Order Analytics

How to view unlinked orders for BigCommerce in the Bolt Merchant Dashboard.

Controls

Use controls to filter, export, print, and sort analytics.

You can expand the controls by selecting the double chevron icon.

Add Filters

Log in to the Bolt Merchant Dashboard.
Navigate to Analytics.
Select a view.
Scroll to Controls.
Select a filter from the options.

The view is automatically updated to reflect changes to filters applied.

Reset Filters

Log in to the Bolt Merchant Dashboard.
Navigate to Analytics.
Select a view.
Scroll to Controls.
Hover a filter to reveal the ellipses icon; select it.
Select Reset.

reset-filter

You can also select the reset icon located in the main controls bar to reset all filters at once.

Undo / Redo Filters

Log in to the Bolt Merchant Dashboard.
Navigate to Analytics.
Select a view.
Scroll to Controls.
Define your filters.
Select the Back or Forward icon.

Export

Log in to the Bolt Merchant Dashboard.
Navigate to Analytics.
Select a view.
Select a metric.
Select the ellipses icon > Export to CSV.
Select Done once the download is complete.

export analytics

Set Time Range

Each visualization can toggle between a quarterly, monthly, daily, and hourly view of your metrics.

Log in to the Bolt Merchant Dashboard.
Navigate to Analytics.
Select a view.
Double-click the visualization to select it. The visualization highlights with a white border.
Hover over a plot point and select the line.
Select Drill up to […] or Drill down to […] to modify the granularity of the time frame.

define-time-range

You can drill down into hourly from the Day level of granularity by selecting the Drill down from timestamp button in the visualization’s control options.

Sort

All tables can be sorted by selecting the column header and toggling between the following organization options:

Strings: az-za
Numbers (including dates): ascending - descending.

sort-tables