Set Up Bolt for Adyen


See Set Up Bolt One-Click for BigCommerce for instructions specific to this platform.


Prerequisites

Your Adyen account must be able to accept raw PAN information in order to integrate with Bolt. To accept raw PAN information, the Webservice User that is used for Bolt will need to have the API PCI Payments Role enabled. Please reach out to your Adyen representative to enable this role. (Learn more)

How to Integrate with Adyen

1. Obtain Adyen Keys

Key Example Where to Find It
Adyen Merchant Account Code/ID 129413 From your Adyen account:
  1. Go to Settings.
  2. Find Merchant accounts.
  3. Find your Account code/ID, then copy and paste paste the string into the required Bolt Set Up field.
Live URL Prefix From your Adyen account:
  1. Go to Developers.
  2. Go to API URLs and copy the Live URL prefix from one of the endpoints.
Adyen Webservice API Key 324fi2dg332d4r9f2hn1en23fc9c3ni9 From your Adyen account:
  1. Go to Developers, then API credentials, and select the credential username “Bolt” for your integration. If you don’t already have one, you should create a Web Service User credential.
  2. After you click on the credential you want to use, you should be taken to the Configure API Credential Page.
  3. Go to the Authentication section, under Server Settings, and select Generate New API Key.
  4. Select Save changes at the bottom of the page, then copy and paste paste the string into the required Bolt Set Up field.

2. Add Adyen Keys to Bolt

  1. Log in to the Bolt Merchant Dashboard.
  2. Navigate to Settings > Payments.
  3. Click Add Adyen.
  4. Complete the following fields:
    • Merchant Account Code
    • Adyen Webservice API-Key
  5. Click Add Adyen.

PLEASE NOTE:

If you are using Bolt fraud and autocapture, you must leave your Adyen captures set to MANUAL CAPTURE. Bolt will authorize the order, then run it through the Bolt fraud review process, before capturing the order in Adyen.

You have now successfully linked Bolt to your Adyen account.

3. Set up Webhooks

Webhooks keep your systems in sync, allowing Bolt and Adyen to easily exchange data about transaction events and disputes. Failure to set up webhooks will result in discrepancies between your systems.

  1. Log into the Adyen Customer Area.
  2. Refer to Adyen’s Notification Webhooks article to set up standard webhooks. Enter the following:
    • URL: In the Bolt Merchant Dashboard, navigate to Settings > Payments > Manage Adyen and copy the Bolt webhook URL.
  3. For production environments: In Bolt Merchant Dashboard > Payment Settings > Adyen, enter the Live URL Prefix.
    • • You can find this value in your Adyen Customer Area: Developers > API URLs.
    • Example Live URL Prefix: e73e0f17d7bd00d7-BoltFinancial
  4. Generate an Adyen HMACKey using this Adyen guide.
  5. Save and test using Adyen’s Notification Webhooks article.

4. Enable AVS Response Mapping

  1. Go to the Adyen Customer Area.
  2. Navigate to Developers > API URLs > Additional data settings.
  3. Find the Acquirer section and select the following checkboxes:
    • Raw acquirer result
    • Acquirer result

5. Configure Adyen Risk Settings

For payments made with a card saved to a shopper’s account, Bolt does not transmit CVV match data to processors. Configure risk settings so the lack of this data does not trigger auto-declines:

  1. Go to the Adyen Customer Area.
  2. Navigate to Risk > Risk profiles and select a risk profile.
  3. Find the Risk Rules section.
  4. Use Adyen’s guide on Card Verification Code rules to set this rule to The code doesn’t match.
  5. Use Adyen’s guide on Address Verification System match rules to set this rule to Don’t need to match.

If you don’t use Bolt’s Fraud Detection product, contact your fraud solutions provider to inform them that payments transmitted via this processor will not provide CVV match information.

Optional Setup

Real Time Account Updater

Use the Real Time Account Updater to instantly check with Visa and Mastercard for the most up-to-date card details whenever shoppers submit a payment that gets refused. If updated payment details exist for that shopper, Adyen retries the payment using the updated card details while the payment is still being processed (meaning it is experienced as one single transaction).

  1. Reach out to your Adyen representative and express your interest in enabling this feature.
  2. Confirm with Adyen that they are using the correct RSA public key for credit card JSON Web Encryption (JWE).
  3. Request that RTAU be enabled on your account.
  4. Follow the setup steps found in Adyen’s RTAU setup guide.
  5. Submit a request to your Bolt CSM to confirm setup was successful.

Testing

See Adyen’s test card documentation to test your setup in sandbox or staging.

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