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BigCommerce

Order Review and Status Changes

When a user places an order, its initial order status Awaiting Fulfillment (or Awaiting Payment if order requires manual capture). This status set by bigcommerce. Bolt updates order status to Manual Verification Required. There are few potential statuses the order may take after review:

Bolt Transaction Status BigCommerce Order Status Description
Pending Manual Verification Required Order was created and is under review.
Authored Awaiting Payment Order passed fraud review and requires manual capture.
Completed Awaiting Fulfillment Order passed fraud review and was automatically captured.
Reversible Rejected Manual Verification Required Order was flagged for potential fraud and qualifies for re-review.
Irreversibly Rejected Cancelled Order was not force-approved and remains rejected.

Statuses Example

statuses in bc

Platform Operations