Order Review and Status Changes
When a user places an order, its initial order status is
Awaiting Fulfillment (or
Awaiting Payment if order requires manual capture); this status is set by BigCommerce. Subsequently, Bolt will update the order status to one of the following:
|Bolt Transaction Status||BigCommerce Order Status||Description|
|Pending||Manual Verification Required||Order was created and is under review.|
|Authorized||Awaiting Payment||Order passed fraud review and requires manual capture.|
|Completed||Awaiting Fulfillment||Order passed fraud review and was automatically captured.|
|Reversibly Rejected||Manual Verification Required||Order was flagged for potential fraud and qualifies for re-review.|
|Irreversibly Rejected||Cancelled||Order was not force-approved and remains rejected.|
How to issue refunds for Bigcommerce.
How to place phone orders for Bigcommerce.
How to void transactions for Bigcommerce.