BigCommerce
Order Review and Status Changes
When a user places an order, its initial order status is Awaiting Fulfillment (or Awaiting Payment if order requires manual capture); this status is set by BigCommerce. Subsequently, Bolt will update the order status to one of the following:
| Bolt Transaction Status | BigCommerce Order Status | Description |
|---|---|---|
| Pending | Manual Verification Required | Order was created and is under review. |
| Authorized | Awaiting Payment | Order passed fraud review and requires manual capture. |
| Completed | Awaiting Fulfillment | Order passed fraud review and was automatically captured. |
| Reversibly Rejected | Manual Verification Required | Order was flagged for potential fraud and qualifies for re-review. |
| Irreversibly Rejected | Cancelled | Order was not force-approved and remains rejected. |
Statuses Example
Platform Operations
How to issue refunds for Bigcommerce.
How to place phone orders for Bigcommerce.
How to void transactions for Bigcommerce.