When a user places an order, its initial order status is Manual Verification Required
. There are three potential statuses the order may take after review:
Bolt Status | BigCommerce Status | Description |
---|---|---|
In Review | Pending | Order was created and is under review. |
Completed | Awaiting Payment | Order passed fraud review and requires manual capture. |
Completed | Awaiting Fulfillment | Order passed fraud review and was automatically captured. |
Recently Rejected | Manual Verification Required | Order was flagged for potential fraud and qualifies for re-review. |
Irreversibly Rejected | Cancelled | Order was not force-approved and remains rejected. |