Magento 1
Order Review and Status Changes
As Bolt processes the order, it will transition through several different statuses:
| Magento Status | Description |
|---|---|
| Payment Review | When a user places an order on your Magento store, it will first become the Payment Review status. |
| Processing | When Bolt approves the order, the status will be updated to the Processing status. If you have Bolt enable ‘auto-capture’, the payment is captured at this point. Otherwise, the payment is captured when you issue an invoice. |
| Deferred | When Bolt suspects the transaction is likely a fraud, Bolt rejects the transaction. In this case, the order status in Magento becomes Deferred. You may either ‘force approve’ transaction or ‘confirm rejection’ from the Bolt merchant dashboard. If you don’t take any action, the order will be automatically canceled within a few business days. |
| Canceled | When Bolt is confident that order is a fraud, we irreversibly reject the transaction. In this case order in Magento will immediately be canceled with the order status of Canceled. |
Platform Operations
How to issue refunds for Magento 1.
How to issue refunds for Magento 1.
How to place phone orders for Magento 1.
How to void transactions for Magento 1.