As Bolt processes the order, it transitions through several different statuses:
SFCC order status | SFCC payment status | Bolt Status | Description |
---|---|---|---|
New | Not Paid | Pending | The order is created in Bolt but is under fraud review. Payment is not yet captured. |
New | Not Paid | Authorized | The Bolt transaction has passed fraud review and the transaction is authorized. Payment is not yet captured. |
New | Paid | Completed | The Bolt transaction is fully captured. |
New* | Partially Paid | Authorized | The payment amount is partially captured. |
New* | Paid | Completed | The payment amount is fully captured. |
New* | Partially Paid | Completed | The payment amount is partially refunded. |
Cancelled | Not Paid | Completed | The payment amount is fully refunded. |
Cancelled | Not Paid | Cancelled | The Bolt transaction is voided. |
Cancelled | Not Paid | Rejected_irreversible | The Bolt transaction is rejected for fraud. |
New* | Not Paid | Rejected_reversible | The transaction is suspected of being fraudulent, but the merchant may force override the decision. |
New* | Not Paid | Authorized | The Bolt transaction has been force-approved by the merchant and the transaction is authorized. Payment is not yet captured. |