📍 Bolt Help / Operations / Checkout Settings / Store Associate Checkout

Store Associate Checkout

Store Associate Checkout empowers retail teams to check out shoppers in store via a tablet or mobile device using Bolt.

Reach out to your customer success manager to enable this feature.

Features

  • When an item is out of stock in store, 39% of consumers report leaving without making a purchase. Bolt Store Associate Checkout offers a frictionless solution for retail associates to place online orders on behalf of shoppers.
  • Retail associates can bypass login for ultra-fast checkout.
  • Additional data, including store and associate identifiers, can be included in the order for reporting purposes.

How It Works

  1. The store associate navigates to Bolt checkout on a supported device with Store Associate Checkout enabled.
  2. As the store associate moves through checkout, Bolt automatically allows them to bypass the following:
  • Login
  • Account creation
  • Autofill (Bolt still attempts to autofill city/zip/country based on store location)
  • Cookies / remembering device
  1. The customer receives order notifications as normal.

Bolt behaves as though the shopper completed checkout as a guest, and the order is not shown in their Order History.

Shopper Benefits

  • Instantly order out-of-stock or online-only items, resulting in a delightful shopping experience.
  • Bypass filling out long order forms at the register.

Availability

BigCommerce
Custom (API)
Magento 1
Magento Commerce
Salesforce SFRA
SiteGenesis
WooCommerce
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