📍 Bolt / Shoppers / Shopper Guides / Checkout Actions / Log in to a Bolt account

Log in to a Bolt account

During checkout, shoppers have the option to check out as either a Guest or through a Bolt account.

Shoppers with an existing account can authenticate their login using a confirmation code sent either via SMS (text message) or via email. Both options will use the email address or phone number given during account creation.

log in

How to Log in to Your Bolt Account

Via SMS

Logging in through SMS (text message) is the default method.

  1. Fill your cart with items you wish to purchase.
  2. Navigate to checkout.
  3. When proceeding to checkout, Bolt will recognize you as an existing user, and will automatically send a verification code to your phone.
  4. Input this code when prompted.
  5. Complete the remainder of the checkout process.

Via email

Don’t have your phone on you? No problem!

  1. Fill your cart with items you wish to purchase.
  2. Navigate to checkout.
  3. When proceeding to checkout, Bolt will recognize you as an existing user, and will automatically send a verification code to your phone.
  4. Select Email me the code.
  5. When prompted, input the code sent to your inbox.
  6. Complete the remainder of the checkout process.

NOTE: It can take up to 10 minutes to receive a verification code email. If you do not receive it, you can attempt to log in via SMS, or continue to check out as a Guest.

How to Log in to a Merchant-Specific Store Account

Merchants using Bolt’s SSO Commerce authentication allow shoppers to use their Bolt Account credentials to access their stores.

  1. Navigate to the store’s website.
  2. Select the Log in button.
  3. Input your email address. A One Time Password (OTP) is sent to your email address to confirm your identity. log in
  4. Select Continue.
  5. Enter the OTP.

You are now logged into your merchant-specific store account.

Not all stores participating in Bolt Checkout use Bolt’s SSO Commerce authentication experience.


How to Log Out

Shoppers can log out of their Bolt Account at any time by selecting CHECKOUT AS GUEST link at the top of the checkout home screen:

Checkout as guest, top

Or at the bottom of the checkout page:

Checkout as guest, bottom

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