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sfcc

  • eCommerce Platform Setup

    Latest Plugin Versions

    Platform Bolt Plugin Version
    BigCommerce N/A
    Magento 1 (EOL Feb 2021) 2.9.0
    Magento Commerce (M2) 2.19.0
    NetSuite 2.1.0
    Salesforce Commerce Cloud 20.2.0
    Volusion 1.0.2
    WooCommerce 2.13.1


  • Salesforce SFRA

    Order Review and Status Changes

    As Bolt processes the order, it transitions through several different statuses:

    SFCC order status SFCC payment status Bolt Status Description
    New Not Paid Pending The order is created in Bolt but is under fraud review. Payment is not yet captured.
    New Not Paid Authorized The Bolt transaction has passed fraud review and the transaction is authorized. Payment is not yet captured.
    New Paid Completed The Bolt transaction is fully captured.
    New* Partially Paid Authorized The payment amount is partially captured.
    New* Paid Completed The payment amount is fully captured.
    New* Partially Paid Completed The payment amount is partially refunded.
    Cancelled Not Paid Completed The payment amount is fully refunded.
    Cancelled Not Paid Cancelled The Bolt transaction is voided.
    Cancelled Not Paid Rejected_irreversible The Bolt transaction is rejected for fraud.
    New* Not Paid Rejected_reversible The transaction is suspected of being fraudulent, but the merchant may force override the decision.
    New* Not Paid Authorized The Bolt transaction has been force-approved by the merchant and the transaction is authorized. Payment is not yet captured.


  • Salesforce SiteGenesis

    Order Review and Status Changes

    As Bolt processes the order, it transitions through several different statuses:

    SFCC order status SFCC payment status Bolt Status Description
    New Not Paid Pending The order is created in Bolt but is under fraud review. Payment is not yet captured.
    New Not Paid Authorized The Bolt transaction has passed fraud review and the transaction is authorized. Payment is not yet captured.
    New Paid Completed The Bolt transaction is fully captured.
    New* Partially Paid Authorized The payment amount is partially captured.
    New* Paid Completed The payment amount is fully captured.
    New* Partially Paid Completed The payment amount is partially refunded.
    Cancelled Not Paid Completed The payment amount is fully refunded.
    Cancelled Not Paid Cancelled The Bolt transaction is voided.
    Cancelled Not Paid Rejected_irreversible The Bolt transaction is rejected for fraud.
    New* Not Paid Rejected_irreversible The transaction is suspected of being fraudulent, but the merchant may force override the decision.
    New* Not Paid Authorized The Bolt transaction has been force-approved by the merchant and the transaction is authorized. Payment is not yet captured.


  • Capture Payments for SFRA

    Payment can be captured through the Business Manager console.


  • Capture Payments for SiteGenesis

    Payment can be captured through the Business Manager console.


  • Connect Klaviyo with Bolt

    Connecting Bolt with Klaviyo requires your ecommerce platform to have the Klaviyo integration already installed and set up. 1. Complete Klaviyo Integration Setup Use the following guides by Klaviyo to set up your Klaviyo integration. BigCommerce Magento Magento Commerce Salesforce Commerce Cloud Volusion WooCommerce 2. Set up Bolt Use the Platform Guides to add Bolt to your store. BigCommerce Magento Magento Commerce Salesforce Commerce Cloud Salesforce SFRA Volusion WooCommerce 3.


  • Issue Refunds for SFRA

    Refunds are processed through the Business Manager console.


  • Issue Refunds for SiteGenesis

    Refunds are processed through the Business Manager console.


  • Place Phone Orders for SFRA

    How to Place a Phone Order Log in to your SFCC Business Manager Console. Navigate to Merchant Tools> Ordering > Customer Service Center. Select Create New Order. Select customer, set shipping address and billing address, add products and shipping method. Select Submit Order. Choose Bolt Payment as the payment method and select the arrow. Save. Bolt Checkout opens. Fill the all details in Bolt modal and click the Pay button.


  • Place Phone Orders for SiteGenesis

    How to Place a Phone Order Log in to your SFCC Business Manager Console. Navigate to Merchant Tools> Ordering > Customer Service Center. Select Create New Order. Select customer, set shipping address and billing address, add products and shipping method. Select Submit Order. Choose Bolt Payment as the payment method and select the arrow. Save. Bolt Checkout opens. Fill the all details in Bolt modal and click the Pay button.


  • Set Up Bolt for Salesforce SFRA

    Prerequisites

    This integration requires that you have the following installed on your local machine:


  • Set Up Bolt for Salesforce SiteGenesis

    Prerequisites

    This integration requires that you have the following installed on your local machine:


  • Void Transactions for SFRA

    You can void transactions from the Business Manager console.


  • Void Transactions for SiteGenesis

    You can void transactions from the Business Manager console.