📍 Bolt Help / Operations / Fraud & Risk

Fraud & Risk

Read about how to use features related to Fraud Protection and Risk Assessment Scoring in the Bolt Merchant Dashboard.

Add Shoppers to Your Allowlist
How to add or remove customers from your allowlist for bypassing Fraud Protection services.
Confirm Order Rejection
How to confirm the rejection of orders in the Bolt Merchant Dashboard, for users of Fraud Protection.
Force-Approve Orders
How to force-approve orders in the Bolt Merchant Dashboard, for users of Fraud Protection.
Merchant IP Addresses
This feature enables you to add office IP addresses to your account, for users of Fraud Protection.
Recharge a Shopper
How to recharge a customer in the Bolt Merchant Dashboard, for users of Fraud Protection.
Submit a Re-Review
How to submit a re-review in the Bolt Merchant Dashboard, for users of Fraud Protection.
View Order Rejection Reasons
How to review Bolt's order rejection reasons on a given transaction, for users of Fraud Protection.
View Risk Scores
Access Risk Assessment Scoring information for each merchant-liable card transaction. All merchants are eligible for this feature, whether they have Fraud Protection or not.
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