📍 Bolt Help / Add-Ons / Bolt's Fraud Protection

Bolt's Fraud Protection

Bolt’s Fraud Protection add-on is the best way to protect your business, flagging risky orders for manual review and indemnifying transactions that charge back as fraudulent.

Benefits

Take advantage of multiple layers of protection against fraudulent transactions.

✓ Recaptcha

Our scoring system detects bot-like activity typically associated with card testing attacks.

✓ Allowlist & Blocklist

Bolt-managed rules can block pre-authorization (blocklist) or skip risk review (allowlist).

✓ Risk Machine Learning

Bolt’s machine learning generates a score based on data points collected on the order; e.g., payment information, IP address, user behavior, personal identifiable information (PII).

✓ Risk Analyst Review

The top 3% of riskiest orders are sent to an analyst for qualitative review.

✓ Micro-Authorization

Bolt can issue micro-authorization transactions to verify that the shopper has access to the provided credit card account. This occurs in fewer than 1% of declined orders.

✓ Declined Order Recovery

Merchants can view rejected order insights and request a re-review from Bolt for suspected false positives.

Next Steps

Contact your Customer Success Manager (CSM) today to learn if Fraud Protection is right for you!

Resources

Learn how to use fraud and risk features in the Bolt Merchant Dashboard.

Enable Order Rejection Overrides
Define order rejection and override settings.
The Fraud Review Process
Learn about Bolt's fraud review process, our scoring methodology, and how to handle rejected orders. This information applies to merchants who use Fraud Protection.
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