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backoffice

  • Integrate Backoffice Operations

    You can integrate Bolt operations directly into your order management and supply chain systems using Bolt’s API. These actions can be performed via Bolt’s Merchant Dashboard without API integration.

    Available Actions

    • Authorize New Credit Card
    • Capture Authorizations Manually
    • Fetch Transaction Details
    • Recharge Existing Credit Card
    • Refund Transactions
    • Review Transaction Manually
    • Void Transactions


  • Backoffice & Phone Orders Guide

    Merchants receive incoming orders in a variety of ways—not just through their online storefront. For some merchants, phone orders even make up 30-40% of their business! Because of this, it’s important to understand the significance of each backoffice order placement method and their indemnification coverage.


  • Capture Payments for SFRA

    Payment can be captured through the Business Manager console.


  • Capture Payments for SiteGenesis

    Payment can be captured through the Business Manager console.


  • Merchant IP Addresses

    As a merchant, you can add office IP addresses to your account in the Merchant Dashboard. Adding your office IP addresses enables you to automatically bypass the Bolt processing fee for orders placed from your storefront internally. These orders are not indemnified for fraud.


  • Place Phone Orders BC

    BigCommerce operations are natively supported for Bolt merchants who use Bolt as their online payment method. See BigCommerce’s documentation on creating a manual order.


  • Place Phone Orders for M1

    Merchants should place phone orders from within the Magneto Admin Console. Bolt recommends using Magento’s Official Documentation to complete this action.


  • Place Phone Orders for M2

    Merchants can use Bolt to process payments for orders manually created in the Magento Commerce console.


  • Place Phone Orders for SFRA

    How to Place a Phone Order Log in to your SFCC Business Manager Console. Navigate to Merchant Tools> Ordering > Customer Service Center. Select Create New Order. Select customer, set shipping address and billing address, add products and shipping method. Select Submit Order. Choose Bolt Payment as the payment method and select the arrow. Save. Bolt Checkout opens. Fill the all details in Bolt modal and click the Pay button.


  • Place Phone Orders for SiteGenesis

    How to Place a Phone Order Log in to your SFCC Business Manager Console. Navigate to Merchant Tools> Ordering > Customer Service Center. Select Create New Order. Select customer, set shipping address and billing address, add products and shipping method. Select Submit Order. Choose Bolt Payment as the payment method and select the arrow. Save. Bolt Checkout opens. Fill the all details in Bolt modal and click the Pay button.


  • Place Phone Orders for Volusion

    Merchants can place phone orders within the Volusion console.


  • Place Phone Orders for WC

    Merchants can use Bolt to process payments for orders manually created in the WordPress + WooCommerce Admin Console.