order actions

Capture Authorized Transactions

How to capture authorized transactions in the Bolt Merchant Dashboard.

Confirm Order Rejection

How to confirm the rejection of orders in the Bolt Merchant Dashboard.

Force-Approve Orders

How to force-approve orders in the Bolt Merchant Dashboard.

Fraud Review Process

Learn about Bolt's fraud review process, our scoring methodology, and how to handle rejected orders.

Issue Refunds

How to issue refunds in the Bolt Merchant Dashboard.

Manage Risk

Manage risk by issuing refunds, voiding transactions, and submitting re-reviews.

Place Orders with the Virtual Terminal

How to place an order with the Virtual Terminal in the Bolt Merchant Dashboard.

Recharge a Shopper

How to recharge a customer in the Bolt Merchant Dashboard.

Submit a Manual Dispute

How to submit disputes manually in the Bolt Merchant Dashboard.

Submit a Re-Review

How to submit a re-review in the Bolt Merchant Dashboard.

View Transactions

How to view transactions in the Bolt Merchant Dashboard.

Void Authorized Transactions

How to void authorized transactions in the Bolt Merchant Dashboard.