Statements are available for merchants who use Bolt Payments (non-gateway relationships). Gateway merchants do not have statements available in the Bolt Merchant Dashboard, and should rely on their platform or ERP as a record of truth.
How to Read Daily & Monthly Statements
Funding Detail Formulas
Use the following formulas to calculate your totals.
- Total Transaction Amount: Add all of the
captureevents to get the total transaction amount.
- Total Settled Net Amount: Add all of the
settled_netevents to get the total settled amount (minus fees).
- Total Fee Amount: Add all of the
settled_risk_feeevents to get your total fees.
Statements for a given transaction are only available once that transaction has been completed.
Payout Schedule & Report Generation
See the Bolt’s Payout Schedule for more information on settlement batching. Statements that are generated on non-payout days do not include capture and fee data. This information becomes available on the next business day’s statement.
The downloaded CSV file contains the following information:
|Column||Description||Daily & Monthly Statements||Bank Transfer Statements|
|Transaction Reference||Bolt’s 12-digit unique identifier for a transaction.||Yes||Yes|
|Order ID||The unique identifier for a transaction provided by your e-commerce platform.||Yes||Yes|
|Activity Date||The date-time of order event creation.||Yes||Yes|
|Time Zone||The time zone for the activity date.||Yes||Yes|
|Event Type||The type of event.||Yes||Yes|
|Amount||The net settlement amount after deducting fees.||Yes||Yes|
|Currency||A three-letter ISO code for the currency associated to the amount.||Yes||Yes|
|Gross Amount||The total settlement amount before deducting any applicable fees.||No||Yes|
|Gross Amount Currency||A three-letter ISO code for the currency associated to the gross amount.||No||Yes|
|Subtotal Amount||The amount of purchased goods. Does not include shipping, taxes, or discounts.||Yes||No|
|Shipping Amount||The cost of shipping for this purchase.||Yes||No|
|Tax Amount||The amount of tax for this purchase.||Yes||No|
|Discount Amount||The amount of discount applied to this purchase.||Yes||No|
|Discount Description||A description of the applied discount.||Yes||No|
|Exchange Rate||This is the exchange used to convert the amount in original purchase currency to a corresponding amount in settlement currency (USD).||Yes||Yes|
|Payment Method||The payment method used for the transaction (types listed below). This will be empty for funding or adjustment events.||Yes||Yes|
|State||The purchaser’s state.||Yes||Yes|
|Network||If the payment method is
|Merchant Division||The merchant division associated with this event.||Yes||No|
PDFs group items by currency; each currency has its own page with all fields in that currency.
PDFs include the following breakdowns:
- Monthly Summary
- Processing Summary
- Fee Summary
The following event types populate in the Event Type column of your Daily & Monthly statements.
|authorize||The auth event for a payment transaction.|
|capture||The capture event for a payment transaction|
|refund||The refund transaction.|
|settled_net||The net amount at settlement for either a capture or refund event.|
|settled_processing_fee||The processing fee at settlement for a capture event.|
|settled_risk_fee||The Bolt fee at settlement for a capture event.|
|funding_transfer||The credit of funds to a merchant.|
|funding_withdrawal||The debit of funds from a merchant.|
|funding_transfer_reversal||The reversal of funding_transfer due to rejection or failure.|
|funding_withdrawal_reversal||The reversal of funding_withdrawal due to rejection or failure.|
|merchant_credit||The adjustment to credit funds to merchant.|
|merchant_debit||The adjustment to debit funds from merchant.|
|affirm||Affirm as a form of payment|
|afterpay||Afterpay as a form of payment|
|amazon_pay||Amazon Pay as a form of payment|
|klarna||Klarna as a form of payment|
|payment_card||A card payment method; for example, credit card, debit card, etc.|
|paypal||PayPal as a form of payment|
|radial_paypal||PayPal via Radial as a form of payment|
How to Read Dispute Statements
You can access dispute statements from the Bolt Merchant Dashboard.
Review statements to help answer questions about your existing disputes, such as the following:
- How many disputes have I incurred?
- Which disputes are Bolt liable for vs. me?
- Which disputes have been reimbursed?
- How do I reconcile against my monthly invoice?
The following columns appear in dispute statements:
|Transaction Reference||Integer||The Bolt reference ID for this transaction.|
|Order ID||Integer||The Bolt ID for this order.|
|Activity Date||Timestamp||The date on which Bolt receives notification of the latest action taken for the dispute.|
|Transaction Date||Timestamp||Date on which the shopper initiated the transaction.|
|Dispute Creation Date||Timestamp||Date on which Bolt receives notification of the dispute.|
|Dispute Resolution Date||Timestamp||Date on which Bolt receives notification that the dispute is resolved.|
|Transaction Amount||Integer||Total in USD for the transaction.|
|Transaction Currency||String||ISO value for the currency used (e.g.,
|Dispute Amount||Integer||Total amount being disputed.|
|Dispute Currency||String||ISO value for the currency used (e.g.,
|Chargeback Fee Amount||Integer||Total amount of the chargeback fee incurred by the merchant.|
|Chargeback Fee Currency||String||ISO value for the currency used (e.g.,
|Dispute Cycle||String||The stage or phase the dispute is in; varies depending on processor. See Dispute Cycle documentation for more information.|
|Liability||String||The party responsible for covering the dispute (
|Dispute Reason||String||The shopper’s reason for initiating the dispute.|
|Dispute Status||String||The status of the dispute. (
|Dispute Debit Reference*||String||The unique Bolt ID associated to the dispute’s debit.|
|Chargeback Fee Debit Reference*||String||The unique Bolt ID assoicated to the dispute’s chargeback fee debit.|
|Debit Date*||Timestamp||Date the liable party paid for the chargeback fee.|
|Dispute Credit Reference*||String||The unqiue Bolt ID of the refund/reimbursement.|
|Chargeback Fee Credit Reference*||String||The unique Bolt ID assoicated to the dispute’s chargeback fee credit.|
|Credit Date||Timestamp||Date the liable party paid for the shopper’s reimbursement.|
Columns marked with an asterisk
* are only available to Bolt Payments merchants.